Agriturismo 4 Girasoli

Terms and Conditions

INFORMATION ON  ORDERS AND SHIPPING STATE

For each shipment, the customer receives an email indicated the tracking number related to the shipment of his order through which he can check on the website  of the courier /carrier used, or by call-center, the shipping status of his order.

CANCEL OR CHANGE AN ORDER

To change or cancel an order already forwarded you must promptly contact DEL CONTE srl through email at the email address info@lefiligare.it or by fax at no. +39 055 8072128 ALWAYS indicating the order reference numberTo request copies of documents (invoices, delivery notes, etc ) or demographic adjustments the customer can contact by email STRATEGY  the following email address info@lefiligare.it  or by phone at . +39 055 8072796 ALWAYS remember to indicate the type and number of the document for which you require the copy or correction.

PRODUCT WARRANTY

All items on this site are covered by the manufacturer’s formal warranty.

ADVICE

Tips for the site or problems encountered while browsing write to info@lefiligare.it

 

ABOUT INVOICES, BANK TRANSFER & TRANSFER

To contact the administrative service the customer can contact DEL CONTE srl by email info@lefiligare.it or by fax at no. +39 055 8072128 ALWAYS remember to indicate the order reference number or the number of document or invoice for which he request information.

Telephone number & Fax

GENERAL INFORMATION & CUSTOMER SERVICE:

Phone: +39 055 8072796

Fax +39 055 8072128 – info@lefiligare.it

Addresses

Registered Office DEL CONTE srl agricultural society Loc. LeFiligare Barberino Val d’Elsa (FI) ITALY Vat number 01778810489
Right of WithdrawalThe right of withdrawal is regulated by law and the customerconsumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase by indicating in the order form VAT number) has the right to rescind the purchase contract for any reason. To exercise this right, the customer must send to DEL CONTE srl a communication by registered letter within 10 working days with effect from the date of delivery of the goods. Note: May not exercise the right to cancel customers who purchase with VAT.

RETURN GOODS

The product must be returned to DEL CONTE srl within 14 days together with the authorization form received. Without prejudice to any repair costs for damage to the original, DEL CONTE srl will refund the customer the full amount paid for the product within 14 days of return of goods, by transfer of the amount charged to the  Credit Card or by Bank Transfer. In the latter case, the Buyer shall promptly provide the bank details  to obtain the reimbursement (IBAN code of the customer).

WHEN DECADE THE RIGHT OF WITHDRAWAL

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), in cases where DEL CONTE srl finds:

Using any part of the property and any supplies
The lack of external and / or internal packaging;
The absence of product components;
Damage of the product for reasons other than transportation

Can not exercise the right to cancel customers who purchase with VAT.